Frigidaire Washers

Washers lead to some of the most urgent calls in a household: a drum full of water, a load that will not spin, a door that stays locked, or a pool spreading across a hallway closet floor. Frigidaire builds front-load and top-load washers, and the two types lock, drain and balance in different ways. Knowing which one you have is the first thing we ask.

Washer models we have on file

• FAFW3577KR is a front-load, Affinity-series washer with a 3.5 cu ft drum. It is discontinued.
• FWFX22D4EW is a washer.

Other Frigidaire washers are welcome too; the label tells us what we need.

Reading the label

Open the door and check the door frame or the inside of the opening on a front-loader. On a top-loader, look under the lid, along the back panel or on the cabinet side. Photograph the number and the serial number together.

Common complaints, grouped by what you notice

Water that stays put

Standing water points to the drain pump, the hose, or a trap in the wall that backs up. Our article on a washer that will not drain lays out the order of checks. The control may also show a code: E2 reports water that drains slowly or not at all, EF1 a clogged drain pump, and E23 a drain pump relay failure, a wire off the pump, or a defective pump.

Water that will not enter

E1 covers water that is not entering or filling slowly. A closed supply valve or a clogged inlet screen sits first on the list.

Doors and lids

A front-loader that refuses to open or start may be reporting a latch or door switch fault; E42 is a door lock device failure and E41 means the board thinks the door switch is open. On a top-loader, E3 means the lid is open or the lid lock failed, and CL shows when the lid has been up for over 20 seconds with the control lock on.

Shaking and leaks

Violent spinning can be an uneven load, a washer that is not level, or worn suspension; see washers that shake or walk. The E4 code is an out-of-balance condition during spin, and E5 says the unit is not level. Leaks at the door, dispenser or base are in our leak troubleshooting guide.

Pauses and cycles that stall

A cycle that stops partway may be waiting on water, a suds condition, or a sensor; read about washers that stop mid-cycle. EF2 is too much soap.

Many more washer codes are documented on our error-code pages, including pressure sensor, motor and communication codes. Start from the error codes index if yours is not listed here.

Installation facts that shape the repair

Many San Francisco washers live in a hall closet or alcove with a stacked dryer, so the floor may sit on wood framing that flexes. That alone can make a spin cycle rock, so the level of the machine and the stiffness of the floor matter. The drain should enter a standpipe at a proper height, and the supply hoses should not be pinched behind the machine. A leak at a shared building’s riser or valve is the building’s concern, but we can tell you whether the washer is the source.

What you can do without opening the cabinet

• Confirm both water valves are open and the hoses are not kinked.
• Look at the drain hose and standpipe for kinks or a hose pushed in too far.
• Wipe the door gasket and check for a stray sock or coin on a front-loader.
• Try a lighter, more evenly spread load.
• Check the detergent amount, especially if you use high-efficiency soap.
• Unplug once, wait, plug back in, and see whether the code returns.

Do not force a locked door, pull the machine out by its hoses, or remove the back panel. If water is rising or reaching outlets, close the valves and cut power at the breaker.

Booking

Use the Frigidaire washer repair service. We diagnose before repair, give a written estimate, and only proceed with your approval. Dryers have a separate Frigidaire dryer guide.

Frequently asked questions