Written by
Hannah Ostrowski Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE5
ApplianceWasher
What E5 tells you
The washer is not level. Frigidaire gives this guidance for top-loading models.
How to respond
Check whether the washer sits level or leans back.
If it does not sit level, turn the leveling legs until it does.
For further detail, see the use and care manual.
Other codes starting with E5
These have other meanings: E52 is a bad signal from the tacho generator, while E54 is over speed and E56 is high motor current.
Frigidaire washer service in San Francisco
If the washer is level and E5 still appears, call (415) 319-6371. Say what you adjusted and give the model number; Frigidaire washer repair explains the Bay Area service.
Model compatibility: Frigidaire reuses codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E5 means a top-loading Frigidaire washer is not level.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Frigidaire appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Frigidaire appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
