Written by
Hannah Ostrowski Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE24
ApplianceWasher
E24 explained
E24 reports one failed part: the drain pump relay sitting on the control board. It is listed in Frigidaire’s 2008-era tech sheet for the FAFW3577KA, a legacy front-load washer.
The sheet’s remedy
Replace the console control board. That is left to a technician.
Compare before calling
E23: a broader entry that also takes in a loose pump wire and a bad pump
E21: water leaving too slowly, no board fault mentioned
If your washer in San Francisco or the Bay Area displays E24, Frigidaire washer repair can be arranged at (415) 319-6371. Please have E24 and the model number written down before you call.
Model compatibility: Frigidaire reuses codes across series and model years, so E24 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E24 means the drain pump relay on the control board has failed.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Frigidaire appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Frigidaire appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
